Privacy Policy

This Privacy Policy explains how Thousand Health, Inc. (“Thousand Health,” “we,” “us,” or “our”) collects, uses, and protects information in connection with the website at thousandhealth.com (the “Site”). This policy applies to the Site only. Our handling of protected health information on behalf of healthcare customers is governed by separate agreements, described in Section 5 below.

1. Information we collect

We may collect the following through the Site:

• Information you provide. If you email us or fill out a contact form, we collect the information you choose to share, such as your name, email address, organization, and the contents of your message.
• Usage information. We may automatically collect limited technical information such as your browser type, device, referring pages, and general interaction with the Site.

2. How we use information

We use the information we collect to:

• Respond to your inquiries and communicate with you;
• Operate, maintain, and improve the Site;
• Understand how visitors use the Site so we can improve it; and
• Comply with legal obligations and protect our rights.

3. Cookies and analytics

The Site may use cookies or similar technologies and privacy- conscious analytics to understand aggregate usage. You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site.

4. How we share information

We do not sell your personal information. We may share information with service providers who help us operate the Site (such as hosting and analytics providers) under appropriate confidentiality obligations, and where required by law or to protect our legal rights.

5. Protected health information (PHI)

The Site is not intended for the submission of patient health information. Please do not send protected health information through the Site’s contact channels. When Thousand Health processes protected health information on behalf of a covered entity or business associate as part of delivering its products, it does so under a Business Associate Agreement and applicable law, including HIPAA. That processing is governed by those agreements, not by this Site Privacy Policy.

6. Data security

We use reasonable administrative, technical, and physical safeguards designed to protect information we hold. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

7. Your choices

You may opt out of receiving non-essential communications from us at any time by contacting us. Depending on your location, you may have rights to access, correct, or delete personal information we hold about you; to exercise these rights, contact us using the details below.

8. Children’s privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes to this policy

We may update this Privacy Policy from time to time. The most current version will be posted on this page with the “Last updated” date.

10. Contact

If you have questions about this Privacy Policy, contact us at tomo@thousandhealth.com.